Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website must be 18 years or older. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.

Minor Compliance
RTS Vapes, a Division of RTS Leasing, LLC will not sell any tobacco/nicotine related products to anyone under the age of 18, nor will it sell tobacco products themselves. RTS Vapes, a Division of RTS Leasing, LLC cannot be held responsible for minors purchasing tobacco/nicotine related products with a guardian credit card other account. By using the Site, you agree that you are at least 18 years of age.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RTS Vapes, a Division of RTS Leasing, LLC. The collective work includes works that are licensed to RTS Vapes, a Division of RTS Leasing, LLC. Copyright 2003, RTS Vapes, a Division of RTS Leasing, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with RTS Vapes, a Division of RTS Leasing, LLC or purchasing RTS Vapes, a Division of RTS Leasing, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with RTS Vapes, a Division of RTS Leasing, LLC or to purchase RTS Vapes, a Division of RTS Leasing, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by RTS Vapes, a Division of RTS Leasing, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of RTS Vapes, a Division of RTS Leasing, LLC used in the site are trademarks or registered trademarks of RTS Vapes, a Division of RTS Leasing, LLC

Warranty Disclaimer (Returns, Repairs and Exchange Policy) Effective June 8, 2011

Please read and understand our warranty and return policy before placing an order.

• THERE WILL BE NO REFUNDS ISSUED ONCE AN ORDER HAS SHIPPED

• NO WARRANTY ON CONCENTRATED FLAVORS

• EXCHANGE PARTS WILL NOT BE SENT UNTIL THE ORIGINAL PART IS RETURNED TO US AND EVALUATED. SHIPPING IS AT THE CUSTOMERS EXPENSE FOR PARTS RETURNED TO RTS Vapes, a Division of RTS Leasing, LLC.

• THE DEFAULT WARRANTY PERIOD FOR ALL PRODUCTS IS 15 DAYS UNLESS OTHERWISE SPECIFIED IN THE PRODUCT DESCRIPTION.

• PLEASE TEST ALL PRODUCTS UPON RECEIPT. THE WARRANTY PERIOD EXPIRES WHETHER YOU TEST IT OR NOT.

Products that are functional, not sold by RTS Vapes, a Division of RTS Leasing, LLC, determined to be out of warranty or damaged by misuse will be sent back without exchange.

Eligibility for refunds, repairs or exchanges are limited to products determined to have manufacturing defects or premature failure. Products that are damaged through misuse, negligence, abuse or modified or repaired by anyone other than RTS Vapes, a Division of RTS Leasing, LLC are not eligible for exchange.

Use our Ticket System to initiate a request if you feel you have a defective product. Instructions will be provided after a request is initiated.

Shipping fees are non-refundable.

Concentrated Flavor Policy
Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-liquid products. All e-liquid purchases are final.

Flavorless Nicotine Liquid
Our flavorless nicotine liquid has a 30 day satisfaction guarantee. If for any reason you are not satisfied with our flavorless nicotine liquid please contact us via our "Ticket" button on our website or call us at 704-237-4572 Monday - Friday between 8am and 4pm so we can address your concerns.

Fulfillment Errors
Requests to correct fulfillment mistakes that are made by RTS Vapes, a Division of RTS Leasing, LLC resulting in your receipt of incorrect or missing items in your order will be accepted for 15 days after the receipt of your order.

Requests for missing or incorrect items will not be accepted after 15 days from the date you have received your order.

Please inspect your order immediately upon receipt and if you feel there is an error please submit a request through our Ticket System. Instructions will be provided once a request is submitted.

Other Support, Warranty, Exchange or Return Questions
Please use our Ticket System for questions, support or other issues that we may be able to help you with.

Shipping Policy

ALL PACKAGES REQUIRE AN ADULT SIGNATURE UPON DELIVERY
Please be advised all purchases are shipped USPS and UPS from our North Carolina warehouse with freight prepaid and are FOB Monday through Friday between 8am and 4pm. You will receive a tracking number from UPS, USPS or another Freight Company proving RTS Vapes, a Division of RTS Leasing, LLC made delivery to the carrier and it is your responsibility to address losses or damage with the carrier. All packages must be accepted by a person 18 years of age or older.

Shipping Time - Most orders placed Sunday through Thursday will usually ship within 24-72 business hours, provided the product ordered is in stock and delivery service is available. Orders placed on Fridays may not be processed until the following Monday. Consider any shipping or transit time offered to you by RTS Vapes, a Division of RTS Leasing, LLC or other parties only as an estimate. Priority Shipping is a expedited service from USPS. It does not expedite the processing of your order. All order are packed and shipped in the order they are received.

Price Match Promise
RTS Vapes will match and beat most USA competitor's prices on retail and wholesale flavorless liquid nicotine up to $42.99 per liter of 100mg/ml. Price matches can only be considered on exact product strengths and bottle sizes. RTS Vapes will review each price match request for verification of pricing. If price match is approved an RTS Vapes customer service representative will issue a store coupon on customer account in the amount of the competitor's price difference plus an additional 2%. The store coupon code must be entered at checkout to receive credit. Store coupon redeemable only for priced matched product.

Limitation of Liability
RTS Vapes, a Division of RTS Leasing, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RTS Vapes, a Division of RTS Leasing, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a RTS Vapes, a Division of RTS Leasing, LLC product is mistakenly listed at an incorrect price, RTS Vapes, a Division of RTS Leasing, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RTS Vapes, a Division of RTS Leasing, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RTS Vapes, a Division of RTS Leasing, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RTS Vapes, a Division of RTS Leasing, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Taxes

RTS Vapes, a Division of RTS Leasing, LLC collects North Carolina sales tax on North Carolina customers.in the USA. You are responsible for all sales\use taxes, VAT, duties and customs handling fees. RTS Vapes, a Division of RTS Leasing, LLC does not have a storefront and operates 100% via the internet..

Notice
RTS Vapes, a Division of RTS Leasing, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RTS Vapes, a Division of RTS Leasing, LLC.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the State of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of RTS Vapes, a Division of RTS Leasing, LLC products) shall be in the state or federal courts located in Charlotte, North Carolina, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of RTS Vapes, a Division of RTS Leasing, LLC products) must be commenced within one (1) year after the claim or cause of action arises. RTS Vapes, a Division of RTS Leasing, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RTS Vapes, a Division of RTS Leasing, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RTS Vapes, a Division of RTS Leasing, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
RTS Vapes, a Division of RTS Leasing, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RTS Vapes, a Division of RTS Leasing, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RTS Vapes, a Division of RTS Leasing, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RTS Vapes, a Division of RTS Leasing, LLC in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless RTS Vapes, a Division of RTS Leasing, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. You further agree to accept all resposibility for any harm that you, your family members or others around you may suffer through the use of the products you received from this RTS Vapes, a Division of RTS Leasing, LLC. You waive all claims against for liability against RTS Vapes, a Division of RTS Leasing, LLC or anyone associated with RTS Vapes, a Division of RTS Leasing, LLC including compensation for injury or death.

Third-Party Links
In an attempt to provide increased value to our visitors, RTS Vapes, a Division of RTS Leasing, LLC may link to sites operated by third parties. However, even if the third party is affiliated with RTS Vapes, a Division of RTS Leasing, LLC, RTS Vapes, a Division of RTS Leasing, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RTS Vapes, a Division of RTS Leasing, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RTS Vapes, a Division of RTS Leasing, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

September 23, 2015